This policy explains what personal data is processed when you use www.amperwatt.ch, the quote assistant, the client area or the call function, why it is processed, with whom it is shared and what your rights are.
1. Data controller
Nikolay Kiseginov, operator of the Amperwatt brand (company in the process of being incorporated in Geneva).
Email: info@amperwatt.ch · Telephone: +41 79 826 74 90
2. Data processed, purposes and recipients
2.1 Contact form
Data: name, email, telephone, canton, locality, type of project, message.
Purpose: to respond to your enquiry and prepare a consultation.
Recipient: the message is forwarded by our own server to our email service hosted by Infomaniak (Switzerland); no third-party form provider is involved.
Retention: 24 months after the last exchange, unless there is a contractual relationship.
2.2 Online quote assistant
Data: address of the building, answers provided in the conversation (consumption, roof, desired equipment), contact details if you provide them in order to receive the quote, content of the exchanges.
Purpose: to analyse the solar potential of the roof and produce an estimate.
Processors: Google (Solar API and Geocoding API, Google Ireland Ltd / Google LLC) for the satellite analysis of the roof; Anthropic PBC (United States) for generating the assistant's responses; swisstopo geographic data (swissBUILDINGS3D). The exchanges are processed on the publisher's infrastructure.
Retention: conversations and generated quotes are kept for a maximum of 24 months.
2.3 Client area
Data: email, password (stored in hashed form), name, telephone, project address, documents and quotes relating to your file.
Purpose: to give you access to your file and enable you to follow your project.
Processor: Supabase Inc. (database hosting and authentication).
Subscription: payment by card or TWINT is processed by Stripe (Stripe Payments Europe, Ltd., Ireland); details in the privacy policy of the app and customer area.
Retention: for the duration of the relationship, then 10 years for documents subject to the statutory retention obligation (Art. 958f CO); the account is deleted on request.
2.4 Calls from the website
Data: name, telephone (optional), audio and video streams during the call.
Purpose: to put you in contact with an adviser.
Processing: the call is routed via a LiveKit server operated by the publisher; calls are not recorded. An internal notification (name, time) is sent to the team via the publisher's internal messaging system.
2.5 Website traffic statistics
We use Google Analytics 4 (Google Ireland Ltd) to measure website traffic. IP addresses are truncated before storage and no data is used for advertising purposes. Cookies set: _ga and _ga_* (maximum duration 2 years). Event data is retained for a maximum of 14 months. You can object to this measurement by blocking cookies in your browser or by using the Google Analytics opt-out browser add-on.
2.6 Server logs
Like any website, our server automatically records the IP address, the date, the requested URL and the browser used. These logs serve to ensure the security and proper functioning of the website and are deleted after a few weeks.
3. Disclosure abroad
Some processors are based in the United States (Anthropic, Google, Supabase, Stripe). The disclosure of data is based on the Swiss-U.S. Data Privacy Framework where the provider is certified under it, and otherwise on the standard contractual clauses recognised by the Federal Data Protection and Information Commissioner (FDPIC).
4. Cookies
The website uses no advertising cookies and no third-party trackers other than Google Analytics. The client area stores a session token in your browser's local storage to keep you logged in; it is deleted when you log out.
5. Security
Communications with the website are encrypted (HTTPS). Access to data is restricted to the persons who need it in order to process your request. Client area passwords are never stored in plain text.
6. Your rights
In accordance with the FADP, you may request access to your data (Art. 25 FADP), its rectification, its erasure or the restriction of its processing, object to processing, withdraw any consent you have given, or obtain the release of your data in a commonly used format (Art. 28 FADP). Simply write to info@amperwatt.ch; we will respond within 30 days. You may also contact the Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, 3003 Berne.
7. Changes
This policy may be amended to reflect changes to the website or to the legislation. The version in force is the one published on this page, together with its date of last update.
For any questions concerning your data: info@amperwatt.ch